At HURRAMS GLOBAL SERVICES (OPC) PRIVATE LIMITED, we strive to ensure that your orders are processed and delivered promptly, safely, and efficiently. This Shipping Policy outlines the procedures, timelines, and responsibilities related to shipping products purchased from our website.

1. Order Processing

  • Orders are typically processed within 1–2 business days after confirmation of payment.
  • You will receive an order confirmation email with the details of your purchase once your order has been successfully placed.
  • Please ensure that all delivery information provided is accurate to avoid delays.

2. Shipping Locations

  • We currently deliver across India.
  • Delivery timelines may vary depending on the destination.

3. Shipping Methods & Delivery Time

  • Standard Shipping: Delivery within 3–7 business days.
  • Expedited Shipping: Delivery within 1–3 business days (additional charges may apply).
  • Delivery times are estimated and may vary due to unforeseen circumstances, such as courier delays, weather conditions, or public holidays.

4. Shipping Charges

  • Shipping charges are calculated based on weight, destination, and selected shipping method at checkout.
  • Free shipping may be available on orders above a specified value, as mentioned on the website.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can use this tracking number to monitor the status of your shipment on the courier’s website.

6. Delivery Issues

  • We are not responsible for delays caused by the courier, incorrect addresses, or events beyond our control.
  • If a package is returned to us due to an incorrect address or failed delivery attempts, additional shipping charges may apply to resend the order.

7. Damaged or Lost Shipments

  • If your order arrives damaged, please contact us immediately at infohurramsservices@gmail.com with photos of the damage.
  • For lost shipments, we will investigate with the courier service and take appropriate action, which may include a replacement or refund.

8. Contact Information

For shipping-related inquiries, please contact:

HURRAMS GLOBAL SERVICES (OPC) PRIVATE LIMITED
First Floor, Shop No 116, Citadel Paradise Commercial Centre,
Opposite New D.C Office, Padil, Mangalore, Karnataka – 575007
Email: infohurramsservices@gmail.com